Frequently Asked Questions

Answers to the most commonly asked questions about Inspector Nexus.

Alex Gentile avatar Israel Mendoza avatar
16 articles in this collection
Written by Alex Gentile and Israel Mendoza

Can I switch templates in the middle of an inspection?

Describe the effects of using different templates during an inspection and how to do this.
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

Why do I have duplicated sections and/or narratives in my report?

Describe the effects of using different templates during an inspection
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

Where can I see a sample Report?

Describing sample reports. You can play around with them!
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

General FAQ's

A list of frequently asked questions with quick answers.
Alex Gentile avatar
Written by Alex Gentile
Updated over a week ago

Can I copy an item to another subcategory?

How to create a copy from an item and move it to another subcategory
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

How do I reset my password from the Inspector Nexus Mobile App?

How to recover and reset my password in Inspector Nexus Mobile app
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

How do I reset my password from the Inspector Nexus Web App?

How to recover and reset my password in Inspector Nexus.
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

Can I Work on my Report from Nexus Web Dashboard?

Not yet, but we'll have options for that in the future.
Alex Gentile avatar
Written by Alex Gentile
Updated over a week ago

Can I fill out an inspection using the Web dashboard?

Inspections in the Web dashboard
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

Can I use different devices during an inspection?

Using different devices during an inspection
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

What are the differences between the Web and Mobile Apps?

Describe what the main differences are between the web and mobile applications
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

How do I change my password?

How to change password to log into Inspector Nexus
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago

I get a 'Missing Media' Error on My Report

Common fixes for the 'Missing Media' Error
Alex Gentile avatar
Written by Alex Gentile
Updated over a week ago

Why don't my reports show as published right away?

Some typical causes for delay in reports showing as published.
Alex Gentile avatar
Written by Alex Gentile
Updated over a week ago

How Do the Free Trial and Billing Work?

Info on the Inspector Nexus Free Trial and Monthly Billing
Alex Gentile avatar
Written by Alex Gentile
Updated over a week ago

What do I do if my Nexus App is stuck on loading or timing out?

Application timing out or hanging when uploading photos/media files
Israel Mendoza avatar
Written by Israel Mendoza
Updated over a week ago